General

November 16, 2020 | General, MCSnet Stories

Service Upgrades to Serve You Better

MCSnet continues to be the leader in rural internet across Northeastern Alberta and Northwestern Saskatchewan. Just because you live in rural Alberta doesn’t mean you should have to contend with unexpected internet interruptions. We receive regular inquiries about our service upgrades. In an effort to provide more information to our customers, we have compiled a...

May 28, 2020 | General

Fiber to Tower is a Game-Changer for MCSnet

You may notice the MCSnet logo on some large construction equipment near your communities this summer. In order to make our wireless connections the fastest around, MCSnet is building fiber to its towers to serve our rural customers. Below is a chat with our Chief Innovation Officer, Mark Beland, and our Corporate Sales Manager, Justin...

May 05, 2020 | General

Installations now in progress

UPDATE (June 4, 2020): Installations are now in progress using a new method so that installers do not need to enter your home or business. These are temporary installations and technicians will return to install a permanent connection once it is safe to do so. MCSnet halted all installations in March due to the physical...

April 15, 2020 | General

Extra GB from April to June

In order to assist our customers during the COVID-19 pandemic, we have temporarily increased the traffic cap on our packages by 20% at no extra charge. These bonus GB are now reflected on your current account and are in effect April to June, 2020. All packages will return to their regular limits in July. When...

March 20, 2020 | General

Why we are keeping internet limits in place

We have received a number of requests to provide free, unlimited internet to customers during this time of social isolation. If we gave everyone unlimited access to the internet, the internet would no longer be functional. It would be similar to if the grocery stores offered free, unlimited food to customers; we would have no...

March 18, 2020 | General

Meeting internet needs during social isolation

MCSnet is proud to be a family-owned, rural Alberta-based company. We strive to provide reliable and honest internet services to all of our customers. This has not changed in light of our current times. Even though we are not announcing a sweeping statement about waiving overage charges for your internet services, you can rest assured...