There are some common factors that may cause an interruption of your surfing.
Wireless Interference with Your Wireless Router
First you should eliminate the possibility of any problems on your computer or local network. Wireless networks are sensitive to interference from similar frequencies. If you are using a wireless connection with a wireless router, please be aware that 2.4 GHz phones, microwave ovens, baby monitors, and other electronic devices may interfere with your wireless network. You may be able to resolve these issues by changing the locations of these devices and/or selecting different channels for your 2.4 GHz cordless phone. Running a cable from the router to your computer to replace a wireless shot may save a lot of problems in the future.
Firewall Flooding from Excessive Number of Connections
If your computer is directly connected to the Internet, the firewall (NAT) table may be flooded due to unrequited requests (most common with peer to peer programs). If this is the case, it should start working again when you unplug the Motorola power adapter and reconnect it. After reconnecting power, you will have to wait about 2 minutes for the radio to reboot and your computer to negotiate a new address. If this is a constant problem for you, please contact us so that we can change the nature of how these unrequited requests are handled. We can also disable NAT if you are using a router, please call us if you would like to have this changed.
Interference with Wireless Feed to Tower Site
The other type of interference will be where the wireless Internet connection MCSnet is providing is disrupted because of local or remote crosstalk on the wireless frequencies. The most common application is cause by 900 MHz cordless phones when a 900 MHz radio is used for the Internet connection. 900 MHz radios are used most often when the line of site to the tower includes trees. MCSnet recommends replacing your cordless phone if it is causing drops in your Internet. Cordless phones have started the transition to a new wireless standard referred to as DECT to provide them their own frequency to avoid creating noise on commonly used bands. You can read about DECT here.