Careers at MCSnet

MCSnet - St. Paul, AB

MCSnet has been providing high-speed internet to rural communities for over 25 years. As Alberta’s homegrown internet service provider, our team understands the importance of investing in our local communities—because we live and work in them. We value our employees and their families because, to us, family and business are one and the same.

We currently have an exciting opportunity for a Full-Time Administrative Assistant to join our MCSnet team. Reporting to the Chief Operations Officer (COO), the Administrative Assistant is responsible for providing general office administrative support.

Responsibilities

The responsibilities of the Administrative Assistant include, but are not necessarily limited to:

• Collects and distributes daily mail.  
• Coordinates the logistics of donation requests to ensure approvals are obtained.   
• Coordinates and arranges for meeting space as required.
• Attends executive meetings and drafts meeting minutes as requested.
• Purchases and maintains all office supplies and equipment.
• Orders food and beverages for meetings and training sessions as required.
• Maintains lunch room snacks inventory.
• Assists with composing and distributing correspondences including memos, emails, presentations and reports.
• Creates presentations and management level reports as requested.
• Maintains and manages records disposal.
• Maintains stock of front desk marketing materials.  
• Administers staff photos and updates the staff directory accordingly.
• Participates in event planning activities as requested.
• Receives and organizes MCSnet branded items for staff and giveaways.
• Purchases gifts as required. 
• Manages calendars and schedules for executives as requested. 
• Coordinates travel arrangements, books conferences and business events as requested.
• Perform personal errands for the executive team as requested.
• Leads by example to provide exceptional customer service to all customers.
• Ad hoc responsibilities include occasional and one-time responsibilities as needed, and identifying any work, issue, or task that does not appear to be under the care of any particular job description, and proactively seeking to resolve the work, issue, or task or flagging it to the appropriate coworker for their attention.
• Promotes a strong culture of team work as well as promoting MCSnet’s work culture and core values.
• Stays positive and demonstrates excellent team collaboration and team spirit.
• Maintains in-depth knowledge on MCSnet’s products and services.
• Always follow proper safety procedures and ensure fellow employees adhere to safety standards.

Measures of Performance

• Maintains a thorough working knowledge of the company and adheres to all company policies and procedures.
• Timely response to inquiries and requests.
• Maintains organization of office space.
• Customers are treated with courtesy and respect.
• Demonstrating a positive attitude and working collaboratively in a team environment.

Knowledge, Skills and Abilities

• Exemplifies MCSnet’s Core Values of Integrity, Respect, Teamwork, Communication, Courtesy, and Accountability. 
• Strong understanding of administrative functions including managing administrative processes.
• Ability to manage inventory control.
• Strong organizational abilities.
• Well developed interpersonal skills; works collaboratively with co-workers.
• Demonstrated ability to work with confidential information.
• Strong attention to detail and a high level of accuracy.
• Strong follow up skills; stays on top of the issue until satisfactory resolution is achieved.
• Active listener with excellent verbal and written communication skills.
• High level of self-motivation.
• Lifelong learner engaged in ongoing training or professional development. 
• Knowledge of applicable safety standards, regulations, laws, and policies.
• Basic skills with broadband equipment.
• Exceptional customer service skills on the phone and in person.

Qualifications

• High School Diploma is required.  Diploma in Business Administration or a related field is preferred.
• Minimum of 2 years previous experience in an administrative position is required. 
• Minimum of 1 year proven experience providing customer service is required. 
• Must have strong level computer skills including demonstrated proficiency in email and Google Suite applications.

In addition to a competitive salary and comprehensive benefits package, MCSnet can offer an exciting and challenging work environment, as well as a company culture that values; Integrity, Respect, Courtesy, Communication, Teamwork and Accountability.

If you believe that you could thrive in our environment, and are interested in pursuing this opportunity, please submit your resume for consideration.

MCSnet thanks applicants for their interest in this opportunity. Candidates considered for this position will be contacted directly.

Job Types: Full-time, Permanent