Frequently Asked Questions | MCSnet

SERVICE ALERT: Learn how MCSnet is meeting internet needs during social isolation. Read More

Low Data mode

Frequently Asked Questions

What Type of Radio Can I Get at My Location?

If you have a clear line of sight to the tower, there's a good chance that we can get you connected on the current technology or OFDM when available in your area.

If there are trees between your location and the tower site, then a 900 MHz connection may be required to complete the shot.

We will install the fastest type of technology available that can sustain a consistent connection to the tower site from your location.

What Does the Max Down Speed Mean?

This is the speed at which you receive information from the Internet. The Lite package has a lower rate, but is still suitable for browsing the web and checking your email. If you plan to use the Internet more often, you might want to go with a higher package, where the possible 12 Mbps of the Ultra package on an OFDM radio will excel at streaming video. As a comparison, dialup is about 0.05 Mbps

What Does the Monthly Traffic Mean?

This is the amount of data that you can send to and receive from the Internet on a monthly basis. Most webpages and emails only add up to a relatively small amount of data, but if you plan on watching videos or doing a lot of downloading, then a higher limit should be more suitable for you. A 2 hour Netflix movie can use around 6 GB, but there are settings in Netflix to significantly lower this amount.

Sign up and Install Process

Our Wireless Network

MCSnet uses a network of towers to provide wireless high speed Internet service to rural areas.

Click for: Approximate Coverage Map

Service availability is limited by the distance and terrain between your location and the tower site. By filling out the sign-up form, our system will provide you with an estimate of the availability of service.

If service may be available at your location, you will receive a call back from a sales and scheduling representative to answer any questions you may have, and to arrange an appointment to attempt an installation if you wish.

If service is not available at your location, then the demand is tracked and we use this data to decide where we will construct our next tower site when expanding our service area.

Installation Process

Installation includes a 'radio' receiver mounted on your roof and a cable that runs from the radio and into your house or building.

Radio with reflector
Yagi antenna used with 900 MHz

Description of the installation process:

Step 1: The site physically is surveyed for wireless availability. If a sufficient signal is obtained, the radio is mounted in an elevated location.

Step 2: An outdoor CAT5e cable is run from the radio and into the point of entry of the premises.

Step 3: Connect the incoming cable to the power adapter inside the location, and connect the line to 1 computer or Internet device and test again for proper service levels