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MCSnet vs. Space-Based Satellite
Network Congestion
Speeds/Latency
Outages
Customer Support
Weather Delays
Price
DIY Install
Community Connections
MCSnet
Privately Owned Network
We have our own exclusive network of over 500 tower sites so that you are no further than 15 km from a tower. Fewer customers means little to no lag, even in peak hours.
Consistently fast
Average speed is 58.6 Mbps download and 14.2 Mbps upload. Rural speeds up to 100 Mbps down and 25 Mbps up depending on location.
Latency is 30-40 ms.
Quick repairs
Our St. Paul-based crews are on the ground within 24 hours of an outage.
Local Staff Support
Our St. Paul team is always happy to take your call and support you through any issues – you’ll always speak to a real person when you call.
Year-round reliability
Our towers and fiber solutions are built for harsh Alberta weather so you don’t have to worry about weather impacting your internet.
Transparent pricing
Our monthly unlimited plans start at $89.95/month and range up to $149.95/month. There are no install fees on 2-year plans.
Technician Installation
We will send technicians out to do any necessary install and test to ensure you’re getting the proper speeds.
Giving Back To The Local Community
As part of our Community Connections program, we give back to the communities we serve across Alberta.
Leading Space-Based Satellite
Peak-time delays
Single satellites can service a large number of customers at once, so bandwidth is limited. Customers are likely to experience peak-time lag.
Flux and flow
Claims to provide speeds of 20-100 Mbps download and 5-15 Mbps upload on a standard residential plan.
Latency is 25-60 ms depending on location.
Backup Connection Needed
Outages have been a challenge, as it’s more difficult to service a satellite. It is recommended that customers have a backup connection in case of outages.
Support tickets
Customer support runs on a ticketing system, so you can’t phone and speak to a person. They don’t provide a phone number, email address, or direct chat. In the case of an issue, you may have to wait days or even weeks for a response to your ticket.
Interruptions
Satellite signal is impacted by harsh weather like storms, snow, and ice, so in harsh weather you may be without internet.
Costly Installation
Space-based satellite charges $599 – $3,170 for equipment fees (you do the install yourself) and then $140/month for an unlimited plan.
Fend for yourself
Space-based satellite sends you the equipment for you to install your own satellite dish.
No local involvement
No community efforts.
Network Congestion
Network Congestion
MCSnet doesn’t just provide faster, more reliable internet – we offer unbeatable customer service and a commitment to give back to the communities we serve. We’ve designed our internet with you, our neighbour, in mind.
Ditch the dish and choose MCSnet today and get your first 3 months on us AND a free install on a no-term contract as a welcome gift to you.
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