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Author: Rhonda Lafrance

Rhonda joined MCSnet in 2019 to lead the rebranding and marketing for the Alberta-based internet service provider. She is now part of the senior leadership team and as the Chief Marketing Officer, she oversees all marketing, sales, business development, and sponsorships/donations for the company. As a former newspaper editor, constituency office manager, and school board trustee, Rhonda understands the importance of communities and building relationships. Rhonda also owns a small business with her husband and has lived in the St. Paul area since 1996. She has two young adult sons attending post secondary schooling.

Top 5 Tech Support Questions

As with everything in life, your internet service may experience a need for tech support. Everyone just wants their internet to work and when things go wrong, coming up with a solution yourself is often the fastest way to resolve the current issue.  In an effort to help you with the most frequent issues you […]

Choosing the Best Email Service Provider 

YAHOO, GOOGLE, OUTLOOK, OH MY! It can be a daunting task to decide which email service provider to choose. Like your physical home address, your email becomes an integral part of your life.  What is an email service provider? An email service provider is any company that offers tools for users to send and receive […]

Bundled Services Myth: Choose Your Own Services and Save

This week, MCSnet wants to shed some light on the myth that bundled services are the most affordable way to go. It’s very common for retailers from all sectors to offer bundled services to entice you and lock you into their product or service. Certainly internet providers love to do this. These often seem like […]

Where is the best place to put my internet router?

The best place for your internet router is usually in a central location in your home. This will help ensure that you get good wireless coverage throughout your home. If you have a multi-story home, it is generally best to place the router on the ground floor, as this will allow the signal to reach […]

Municipal Matters: Closing the Digital Divide

MCSnet continues to bridge the digital divide in rural Alberta with our innovative 60 GHz GigAir technology. Our latest GigAir communities include Legal, Wasketneau, Radway, and Warspite. One of the key benefits of this technology is its high capacity and relatively low cost to deploy and maintain, compared to other broadband solutions such as fiber […]

Broadband 101: How do you get the internet to your home or business?

What is Broadband? In the context of internet access, broadband is any high-speed internet access that is always on and faster than dial-up access or traditional analog services. To understand this better, we may need a simple explanation of the internet itself. The internet is essentially a vast network that connects computers all over the […]

High speed internet for rural businesses: Transit Fiber

Heavy equipment drilling fiber optic cables for high speed internet in rural Alberta.

Access to high speed internet has been declared an essential service and no one knows this better than businesses in rural Alberta. This is why MCSnet has made improving its network one of its priorities for a number of years. Transit fiber is the backbone for future high speed internet options in rural Alberta In […]

MCSnet launches municipal newsletter

Welcome to MCSnet’s first municipal newsletter, Municipal Matters, Volume 1. This quarterly newsletter will provide municipal stakeholders within our service area with updates on new construction, technology, insights into everything broadband, and how you can help decrease the digital divide in rural Alberta. For over 25 years, MCSnet has been connecting Albertans and providing our […]