Common Questions

Frequently asked question and answers about MCSnet Phone

Setup Instructions

Step by step instructions with pictures to help when installing the phone adapter.


The most common problems encountered when trying to install the phone adapter and suggested solutions.

About Managing 911 and Call Features

The necessary steps to specify your location for emergency services as well as managing call features.

Phone Number Porting

Information about using your existing phone number with MCSnet Phone (porting).

Long Distance Rates

Use our calculator to determine charges for calls outside of Canadian provinces and the United States.

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Learn all about the latest tech, get helpful internet tips and hear stories from the talented people at MCSnet.

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