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Frequently Asked Questions
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Frequently asked question and answers about MCSnet Phone
See Common Questions & Answers
Step by step instructions with pictures to help when installing the phone adapter.
See Setup Instructions
The most common problems encountered when trying to install the phone adapter and suggested solutions.
Troubleshooting
The necessary steps to specify your location for emergency services as well as managing call features.
911 & Call Features
Information about using your existing phone number with MCSnet Phone (porting). Also, use our calculator to determine charges for calls outside of Canadian provinces and the United States.
Porting & Long Distance Rates