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MCSnet vs. Space-Based Satellite
Network Congestion
Speeds/Latency
Outages
Customer Support
Weather Delays
Price
DIY Install
Community Connections
MCSnet
Privately Owned Network
We are based in Alberta, Canada and have our own exclusive network of over 500 tower sites so that you are no further than 15 km from a tower. Fewer customers means little to no lag, even in peak hours.
Consistently fast
Our speeds are up to 940 Mbps download and 940 Mbps upload depending on your location.
Average latency is 20-40 ms.
Quick repairs
Our local Albertan crews are on the ground within 24 hours of an outage.
Local Staff Support
Our Alberta-based team is always happy to take your call and support you through any issues – you’ll always speak to a real person when you call.
Year-round reliability
Our towers and fiber solutions are built for harsh Alberta weather so you don’t have to worry about weather impacting your internet.
Transparent pricing
Our monthly plans start at $39.95/month and range up to $119.95/month. There are no install fees on 2-year plans.
Technician Installation
We will send technicians out to do any necessary install and test to ensure you’re getting the proper speeds.
Giving Back To The Local Community
As part of our Community Connections program, we give back to the communities we serve across Alberta.
Leading Space-Based Satellite
Peak-time delays
Single satellites can service a large number of customers at once, so bandwidth is limited. Customers are likely to experience peak-time lag.
Flux and flow
Claims to provide speeds of 99-249 Mbps download and 17-32 Mbps upload on a standard residential plan.
Latency is 25-60 ms depending on location.
Backup Connection Needed
Outages have been a challenge, as it’s more difficult to service a satellite. It is recommended that customers have a backup connection in case of outages.
Support tickets
Customer support runs on a ticketing system, so you can’t phone and speak to a person. They don’t provide a phone number, email address, or direct chat. In the case of an issue, you may have to wait days or even weeks for a response to your ticket.
Interruptions
Satellite signal is impacted by harsh weather like storms, snow, and ice, so in harsh weather you may be without internet.
Costly Installation
Space-based satellite charges up to $599 – $3,170 for equipment fees (you do the install yourself) and then up to $140/month for an unlimited plan.
Fend for yourself
Space-based satellite sends you the equipment for you to install your own satellite dish.
No local involvement
No community efforts. Not based in Alberta or Canada.
Network Congestion
Network Congestion
MCSnet doesn’t just provide faster, more reliable internet – we offer unbeatable customer service and a commitment to give back to the communities we serve. We’ve designed our internet with you, our neighbour, in mind.
Ditch the dish and choose MCSnet today and get your first 3 months on us AND a free install on a no-term contract as a welcome gift to you.
Ditch the Dish Form
Ditch your satellite connection and sign up with MCSnet for 3 months free!
